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FAQs Customer Care

How can I get information about warranty claims?

Please texting Rifyo's WhatsApp or for further information about warranty claim.


How long the warranty claim process will take?

The process will take no longer than 5 (five) business days after all the required documents are fulfilled.


How long until replacement parts arrive?

The arrival of replacement parts varies from 1 (one) to 6 (six) months since the warranty claim was approved.