FAQs Customer Care

How can I get information about warranty claims?

Please texting Rifyo's WhatsApp or customer_care@rifyo.com for further information about warranty claim.

How long the warranty claim process will take?

The process will take no longer than 5 (five) business days after all the required documents are fulfilled.

How long until replacement parts arrive?

The arrival of replacement parts varies from 1 (one) to 6 (six) months since the warranty claim was approved.